We have community guidelines to ensure that Starflow remains a respectful environment for a diverse range of creators and their communities. As we take this very seriously, we ask that you read this whole article before taking action.
Keeping Starflow's community safe is important to us, so we hope you report any content that is in violation with our community guidelines.
To report a creator or a post, you will need to be logged into your Starf account. From there, you have two options:
- You can access the reporting tool on any creator profile by clicking MORE, then Report this creator.
- You can also find the report tool on any post that you have access to by clicking directly on the three dots and Report content.
If prompted in the report, please collect and send us evidence that supports your claims. This evidence can be things like screenshots, links, and videos with timestamps. The Trust and Safety team takes every report seriously, and providing documentation and timestamps will allow them to reach a quicker resolution for the content in question.
Please note that evidence needs to be linked directly to the person you are reporting. For example, we cannot remove a creator based solely on the actions of their fans, unless they are directly inciting that behavior.
We want you to know that Trust and Safety might not directly share the result of their investigation or any follow up actions that they might consider taking as a result of your report, but we strongly believe that these reports are the best way to create a safe community.
Lastly, we understand that once in a while, you may come across content on Starflow that you don’t like or that you disagree with, but that doesn’t necessarily mean that the user is violating our community guidelines and should be reported. For example, if you are unhappy with the quality of what a creator has produced or the direction their new work is taking, please contact them to discuss the issue via messages.
That said, Starflow's Trust and Safety team will always be happy to review content that raises concerns or goes against our guidelines.